Account Settings
Learn how to manage your Roastify account settings, profile, and preferences
Your Roastify account is where you manage all aspects of your profile, security settings, and preferences. This guide covers everything you need to know about managing your account.
Free Accounts After Guest Checkout
You can purchase a custom 12oz coffee box without creating an account. After checkout, select Create Account to claim the designs and order from that purchase.
A free account has no monthly fee and lets you:
- Save the designs from a guest order
- View the order in your history
- Reorder a saved design later
- Join Base or Pro later without recreating your work
Free-account orders continue to use non-member pricing. Base and Pro are separate, optional memberships.
Accessing Account Settings
To access your account settings:
Click on your profile icon in the top right corner of the navigation
Use the sidebar to navigate to different settings sections
Profile Management
Viewing Your Profile
Your profile information includes:
- Name
- Email address
- Profile picture
- Account creation date
Your email is tied to your account login and cannot be changed. Contact support if you need to use a different email.
Updating Your Profile
Go to Settings > Account (or click your profile)
Make changes to: - Profile photo (upload a new image) - Display name - Phone number - Business name (optional)
Click Save Changes
Profile Photo Tips
For best results:
- Use a square image (1:1 ratio)
- Recommended size: 400x400 pixels
- Accepted formats: PNG, JPG
- Make sure your face is visible and well-lit
Sign In and Verification
Use the same email address or connected sign-in method used to create the account. If a verification message does not arrive:
- Check spam, junk, promotions, trash, and archived folders.
- Confirm that the email address is typed correctly.
- Request a new verification message from the sign-in screen.
- Email support@roastify.app with the account email if access still fails.
Creating a second account with another email will not automatically move designs or orders from the original account.
Notification Preferences
Control what emails and notifications you receive:
Email Notifications
Go to Settings > Notifications
Review the available notification types: - Order updates - Shipping notifications - Marketing emails - Product updates
- New features
Click Save Preferences
Notification Types Available
| Notification Type | Description | Default |
|---|---|---|
| Order Confirmations | Emails when orders are placed | On |
| Shipping Updates | Tracking info and delivery notices | On |
| Fulfillment Alerts | Updates when orders ship | On |
| Account Security | Password changes, new logins | On |
| Marketing | Promotions and new product announcements | Off |
| Product Updates | Changes to products you sell | On |
Business Information
If you sell coffee as a business, you can add business details:
Go to Settings > Business
Fill in your business information: - Business name - Business type (Sole Proprietor, LLC, etc.) - Business address - Tax ID (optional, for tax reporting)
Click Save
Business information is used for tax documentation, order shipping labels, invoicing, and compliance requirements.
Connected Accounts
Linking External Accounts
You can connect external services to your Roastify account:
- Clerk - Your authentication provider. Manage your login methods and account recovery.
- Stripe - Payment processing for your hosted store. Connected in billing settings.
To manage connected accounts:
Go to Settings > Connected Accounts
Click Manage on any service to adjust settings
Deleting Your Account
If you want to delete your Roastify account entirely:
Account deletion is permanent and cannot be undone. All your data, products, orders, and settings will be deleted.
Go to Settings > Account
Click Confirm Deletion
What Gets Deleted
When you delete your account:
- All products and designs
- Order history
- Payment information
- Store settings
- Integration connections
- Subscription and billing records
What We Keep
For legal and compliance reasons, we may retain:
- Transaction records (required by law)
- Customer support correspondence
- Anonymized analytics data
After deletion, you cannot recover any account data. Download anything you need before deleting.
Troubleshooting
"I can't access my account"
If you can't log in:
- Confirm that you are using the original account email or connected sign-in method
- Request a new verification message and check spam or trash
- Contact support@roastify.app with your account email
"I didn't receive the verification email"
Check these locations:
- Spam or junk folder
- Promotions tab (in Gmail)
- Archive or old folders
- Try adding support@roastify.app to contacts
"Something is wrong with my account"
For any other issues:
- Email support@roastify.app
- Include your account email
- Describe the issue clearly
- Include any error messages
- Allow 1-2 business days for response