Roastify help center
Choose coffee, design packaging, sell online, and get help with an order.
Start with what you want to do:
| Your task | Start here |
|---|---|
| Compare coffees or write product copy | Coffee reference |
| Try the coffee before choosing | Order samples |
| Put your brand on a product | Create a product |
| Order coffee delivered to you | Wholesale orders |
| Sell through Shopify | Connect Shopify |
| Launch a Roastify Store | Create a Store |
| Track, change, or report an order | Order help |
| Manage a plan or charge | Billing |
New to Roastify?
You can design packaging and order standard wholesale coffee delivered to yourself without a monthly subscription, artwork fee, or minimum order quantity. A paid plan is needed for connected selling and dropshipping.
Choose your starting path or compare Base and Pro.
Need help with something specific?
Search using the coffee name, the control you are using, or the exact error. For an account or order problem, email support@roastify.app with your account email, order or product reference, and what happened. Include the error text and a screenshot if useful; leave out passwords and payment details.