Roastify Docs

Find quick answers to the most common questions about using the Roastify Merchant App.

Getting Started

Products & Design

Orders & Fulfillment

Shopify Integration

Hosted Stores

Billing & Plans

Professional Services

Account & Support

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Frequently Asked Questions

Getting Started

Products & Design

Orders & Fulfillment

Shopify Integration

Hosted Stores

Billing & Plans

Professional Services

Account & Support

Still Have Questions?

Contact Support

Browse Documentation

On this page

Frequently Asked Questions

How do I get started with Roastify?

Is there a minimum order quantity?

How long is the free trial?

What happens when my trial ends?

Can I use my own packaging design?

Can I change my coffee selection after creating a product?

What information is required on my packaging?

How many products can I create?

What product types are available?

How long does fulfillment take?

Do you ship internationally?

What are your shipping rates?

Can I track my orders?

What if an order arrives damaged?

How do I connect my Shopify store?

Why aren't my Shopify orders syncing?

How many Shopify stores can I connect?

Do I edit products in Shopify or Roastify?

What is a Hosted Store?

Can I use my own domain?

How do I receive payments from my hosted store?

What's the difference between Base and Pro?

Can I upgrade or downgrade my plan?

What payment methods do you accept?

What is the wallet feature?

What design services do you offer?

How long do professional services take?

Can I get more revisions?

How do I contact support?

Can I change my email address?

How do I delete my account?

Contact Support

Browse Documentation

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