Roastify
Billing

Use and check your wallet

Review wallet funding and order payments without duplicating a charge.

Your Roastify wallet holds funds for eligible Roastify payments. Open Settings > Billing to check the available balance and transaction activity.

Add funds

Use the wallet funding control, review the amount and payment method, and confirm once. Check that the transaction and updated balance appear before adding funds again.

Pay for an order

Review the payment details shown for the order. Check the wallet debit and any card charge against the final order total. Do not assume that a top-up also submits an order or resolves a previously failed payment.

Balance or charge looks wrong?

Compare the top-up, order reference, transaction date, and amount. A wallet funding charge and an order payment may represent different steps in paying for the same order.

If the result is unclear, send support@roastify.app the affected references, amounts, and error before repeating the payment. Refunds and unused wallet balances require review; cancelling a subscription does not automatically refund the wallet.

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