Understand your dashboard
Use dashboard summaries to find products and orders.
The dashboard summarizes activity in your Roastify account. Use it to open recent orders, find products, and check your membership.
Check the underlying record
For the latest details on a specific purchase, open Orders and select the order. A dashboard count is not confirmation of a successful charge, cancellation, or shipment.
Your Roastify order activity does not replace your storefront's sales reports or payment-provider records. Customer revenue, Roastify fulfillment costs, and subscription charges are different amounts.
Something missing?
Refresh the page and confirm you are in the correct account. Open the full Orders or My Products list instead of relying on a recent-activity summary.
For a missing Shopify order, follow the order troubleshooting checks. If the underlying record is correct but the dashboard is not, send support the affected date range and a screenshot.