Manage Variants in Shopify
Understand Roastify product variants and keep their SKUs intact in Shopify
When you add a Roastify coffee product to Shopify, its available purchase options are created as Shopify variants. Standard 12oz coffee boxes commonly include:
Whole Bean
The coffee is fulfilled as whole bean.
Ground
The coffee is ground before fulfillment.
Other Roastify product formats may have a different set of variants.
Why the SKU Matters
Each variant has a Roastify SKU. When a Shopify order reaches Roastify, that SKU identifies the product format and option that should be fulfilled.
Do not change a Roastify-generated SKU or reuse it on another variant. An altered, missing, or duplicated SKU can prevent an order line from matching the correct Roastify product.
Safely Edit a Shopify Listing
You can update customer-facing Shopify content such as:
- Product title and description
- Product images
- Selling price
- Sales-channel publication
- Variant display order
Keep the Roastify SKU on every connected variant unchanged. Do not add a manually invented Roastify SKU for an option that the original product did not include.
Offer Only One Grind Option
If your packaging or brand is intended for a single grind option, you can remove the unwanted variant from the Shopify listing:
Removing an option in Shopify does not create a new Roastify product or change the artwork saved in Roastify.
Stock Quantities
Roastify products are made to order. Roastify does not update Shopify stock quantities. Configure Shopify's quantity-tracking behavior according to how you want the listing to remain available for sale.
Troubleshooting
An order has the wrong or unmatched variant
- Compare the Shopify order-line SKU with the SKU on the connected product variant.
- Confirm the SKU was not edited, removed, or duplicated.
- Confirm the ordered variant originally came from the Roastify product connection.
- Contact
support@roastify.appbefore changing an affected order.
A variant is missing from the listing
Add the product to Shopify again from Roastify rather than inventing a variant or SKU manually. If the expected option is still missing, contact support.