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Prerequisites

An active payment method is required for order fulfillment. Orders are billed individually when fulfilled. Add a payment method in Settings > Billing before importing orders.

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Import Methods

CSV Import

Bulk import orders via spreadsheet. Perfect for:
  • Large order volumes
  • Platform integrations
  • Automated workflows

Manual Entry

Individual order creation. Ideal for:
  • One-off orders
  • Custom fulfillment
  • Local sales

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CSV Import Guide

CSV template download
Do not remove the first header row in the CSV file - it’s required for successful import.

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Required CSV Fields

1

Customer Information
  • Order # (reference number)
  • Name
  • Email
  • Phone
2

Shipping Address
  • Street 1 (required)
  • Street 2 (optional)
  • City
  • State
  • Zip
3

Product Details
  • Product ID
  • Variant ID
  • Quantity

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Finding Product IDs

Product and variant ID location
Product and Variant IDs can be found in the Products page under each product’s details.

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Manual Order Entry

1

Access the Order Management page and click “Add Order”
Manual order entry form
2

Fill in all required order information
3

Submit orders for processing
Order management screen

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Billing Information

Fulfillment Pricing

Orders are billed individually at fulfillment, matching our Shopify dropshipping pricing. See our pricing page for details.
Track order status and fulfillment through the Orders Page.